Privacy Policy
This Privacy Policy describes how Dreevino (“we,” “us,” or “our”) collects, uses, and discloses personal information
when you visit, use our services, or make a purchase through dreevino.com (the “Service”).
The Service is operated by CHANG SHA TAO SHI YAO SHENG HUO YONG PIN GUAN under the brand name Dreevino.
For the purposes of this Privacy Policy, “you” and “your” mean any user of the Service, including customers, website visitors,
and anyone who contacts us.
Please read this Privacy Policy carefully. By accessing or using the Service, you agree to the collection, use, and disclosure of your
information as described here. If you do not agree, please do not use the Service.
Helpful links:
Terms of Service |
Return & Refund Policy
1) Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operations, or legal requirements. Any updates will
be posted on this page. While we do our best to keep things clear, we may not be able to notify every user individually, and we appreciate
your understanding.
2) Personal Information We Collect
The types of personal information we collect depend on how you interact with the Service. We may collect information in the following
categories:
A) Information you provide directly
This may include contact details (such as your name, email address, phone number, and shipping address), order details (such as items
purchased and order history), billing and delivery information, account details (if you create an account), and customer support messages
(including information you choose to share when contacting us).
B) Information collected automatically
When you use the Service, we may automatically collect certain information about your device and usage, such as IP address, browser type,
device identifiers, pages viewed, referring/exit pages, and interactions with the site. We may use cookies and similar technologies to help
provide, protect, and improve the Service.
C) Information from third parties
We may receive information from service providers that help us operate the Service, such as payment processors, shipping and fulfillment
partners, analytics providers, and customer support tools. For example, our payment processor may provide payment confirmation details and
related verification signals.
3) How We Use Personal Information
We use personal information to operate and improve the Service, including to process orders and payments, fulfill purchases, arrange shipping
and delivery, communicate about your order (including confirmations and updates), provide customer support, manage returns and refunds,
maintain site functionality, improve our products and website experience, detect and prevent fraud or misuse, comply with legal obligations,
and enforce our terms and policies.
We may also use your contact information to send service-related messages. Where permitted, we may send marketing communications; you can opt
out at any time using the unsubscribe option in the message or by contacting us.
4) Cookies and Similar Technologies
We use cookies and similar technologies to help the site work properly, remember preferences, understand usage, and improve performance. You
can control cookies through your browser settings. If you block or delete cookies, some features of the Service may not work correctly.
Some browsers and extensions offer a Global Privacy Control (GPC) signal. Where supported, we will treat a valid GPC signal as a request to
opt out of certain forms of sharing used for targeted advertising on that browser or device.
5) How We Disclose Personal Information
We may disclose personal information in the following circumstances:
Service providers: We share information with vendors who perform services on our behalf, such as payment processing
(including Stripe), order fulfillment, shipping partners, website hosting, analytics, and customer support.
Business operations: We may share information with professional advisors (such as legal or accounting) and as needed for
internal business operations.
Legal and safety: We may disclose information to comply with applicable law, respond to lawful requests, protect our rights,
prevent fraud, or protect the safety of users and the Service.
Business transfers: If we are involved in a merger, acquisition, reorganization, or sale of assets, personal information may
be transferred as part of that transaction.
We do not use or disclose sensitive personal information to infer characteristics about you.
6) Third-Party Websites and Links
The Service may contain links to third-party websites or services. If you follow a third-party link, their privacy practices apply to your
activity. We encourage you to review their privacy policies before providing personal information.
7) Data Security and Retention
No method of transmission or storage is 100% secure. We use reasonable safeguards designed to protect your information, but we cannot
guarantee absolute security.
We retain personal information only as long as necessary for legitimate business purposes, such as providing the Service, maintaining records,
complying with legal obligations, resolving disputes, and enforcing agreements.
8) Children’s Privacy
The Service is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has
provided personal information to us, please contact us so we can address it.
9) Your Choices and Rights
Depending on your location and the laws that apply to you, you may have certain rights regarding your personal information, such as the right to request access, correction, or deletion, or to object to or restrict certain processing activities where applicable. You may also opt out of marketing emails at any time.
To make a request or ask questions about your information, please contact us using the details below. We may need to verify your identity before responding.
10) Service Scope
Our Service is offered to customers worldwide, subject to website access, product availability, and delivery availability at checkout.
Your personal information may be processed and stored in multiple jurisdictions as necessary to operate our website, provide services, communicate with you, process transactions, and fulfill orders through our service providers and business partners.
Your personal information may be processed in the country where we operate and in other locations where our service providers, partners, or technical infrastructure are based, as necessary to operate the Service and fulfill orders.
11）Data Retention Period
12) Contact Us
If you have questions about this Privacy Policy or our privacy practices, or if you would like to make a privacy request, please contact us:
Brand: Dreevino
Company: CHANG SHA TAO SHI YAO SHENG HUO YONG PIN GUAN
Email: info@dreevino.com
Phone: +86 18106962351
Address: No. 318-F10014, Group 8, Xingma Village, Nantuo Street, Tianxin District, Changsha City, Hunan Province