Terms of Service

These Terms of Service (“Terms”) govern your access to and use of dreevino.com (the “Site”) and any purchases, features, content, and services offered through the Site (collectively, the “Service”) operated under the brand Dreevino. The Site and Service are operated by CHANG SHA TAO SHI YAO SHENG HUO YONG PIN GUAN (“we,” “us,” or “our”). By visiting, browsing, or purchasing from the Service, you agree to be bound by these Terms and any policies referenced here. Helpful links: Return & Refund Policy | Shipping Policy | Payment Policy

1) Eligibility

You must be at least the age of majority in your state of residence to use the Service. If you are not, you may only use the Service with the involvement and consent of a parent or legal guardian.

2) Changes to the Terms

We may update these Terms from time to time to reflect changes to our Service, business practices, or legal requirements. Updates will be posted on this page. We may not be able to notify every user individually, and we appreciate your understanding. Your continued use of the Service after changes are posted means you accept the updated Terms.

3) Orders, Pricing, and Availability

All product descriptions, images, and pricing are provided for general information and may be updated at any time. We reserve the right to correct errors (including typographical mistakes), update information, or cancel orders when necessary, including after an order has been submitted. We may limit or refuse orders at our discretion, including orders that appear to be placed by dealers, resellers, or distributors.

4) Payments

Payments are processed securely through Stripe. We do not receive or store your full card number. We currently accept American Express, Discover, JCB, Maestro, Mastercard, Apple Pay, and Google Pay. For payment details and common checkout issues, please review our Payment Policy.

5) Shipping

We ship within the United States only. We do not offer international shipping at this time. Shipping fees are as follows: Standard shipping is $8.99 (USD), expedited shipping is $12.99 (USD), and orders of $200.00+ (USD) qualify for free shipping. Delivery timelines are estimates and actual delivery depends on carrier tracking and operations. Total delivery time is order processing time plus transit time. Order processing is typically 1–2 business days. Because we ship domestically within the U.S., customers are not charged any additional customs duties or import taxes. For full details, please review our Shipping Policy.

6) Returns and Refunds

We offer a 30-day return window from the date you receive your item, subject to eligibility conditions described in our Return & Refund Policy. If a return is due to our issue, we cover the return shipping cost; if a return is due to a customer reason, the customer is responsible for return shipping costs. Approved refunds are processed after the returned item(s) are received and inspected, and we typically process refunds within 10 business days after inspection is completed (business days do not include weekends or public holidays). Posting time may vary by bank or payment provider. For full details, please review our Return & Refund Policy.

7) Account Information

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us promptly if you believe your account has been compromised.

8) User Content, Reviews, and Feedback

If you submit reviews, comments, suggestions, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display such content for operating and improving the Service, subject to applicable law. You are responsible for ensuring your submissions do not violate any third-party rights or contain unlawful, abusive, or harmful content.

9) Prohibited Uses

You agree not to use the Service for any unlawful purpose, to violate any applicable laws, to infringe intellectual property rights, to transmit malicious code, to attempt unauthorized access, to scrape or harvest personal data, or to interfere with the security or operation of the Service.

10) Intellectual Property

The Service and all related content (including text, images, graphics, logos, and design elements) are owned by or licensed to Dreevino and/or CHANG SHA TAO SHI YAO SHENG HUO YONG PIN GUAN and are protected by applicable intellectual property laws. You may not use, reproduce, or distribute our content without prior written permission, except as allowed by law.

11) Third-Party Links

The Service may contain links to third-party websites. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party sites is at your own risk.

12) Disclaimer of Warranties

The Service and all products are provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

13) Limitation of Liability

To the fullest extent permitted by law, CHANG SHA TAO SHI YAO SHENG HUO YONG PIN GUAN will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service or any products purchased through the Service. In jurisdictions that do not allow certain limitations of liability, our liability will be limited to the maximum extent permitted by law.

14) Indemnification

You agree to indemnify and hold harmless CHANG SHA TAO SHI YAO SHENG HUO YONG PIN GUAN and its affiliates, officers, employees, and service providers from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or violation of applicable law.

15) Termination

We may suspend or terminate your access to the Service if we reasonably believe you have violated these Terms or engaged in fraudulent, abusive, or unlawful conduct. Obligations and liabilities incurred before termination will survive termination.

16) Contact

If you have questions about these Terms, please contact us: Brand: Dreevino Company: CHANG SHA TAO SHI YAO SHENG HUO YONG PIN GUAN Email: info@dreevino.com Phone: +86 18106962351 Address: No. 318-F10014, Group 8, Xingma Village, Nantuo Street, Tianxin District, Changsha City, Hunan Province